Reviews
State Farm® Agent John Moore
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tiffany Latta
October 30, 2026
"Veronica was amazing to work with. She was very informative and knowledgeable on what I needed. She was helpful, friendly and very professional. I appreciate her providing me with all my options and I really appreciate her following up with me to see how everything was going. I would definitely recommend her to other people. Thanks Veronica!"
TyAsia Gattis
October 29, 2026
"Great team of workers especially Ms. Veronica."
Elena Richardson
October 28, 2026
"I wanted to shout out Veronica! Every time I’ve needed help she’s been extremely kind and helpful and very quick and efficient!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and kind words about Veronica's service. It means a lot to all of us here on John Moore’s team. We strive to be the Best Insurance Agency in Durham, NC."
Quanda Williams
October 23, 2026
"Thank u Soo much Courtney for your time a patient..you where such a sweet heart, and very calm and easy to talk to..thank u again"
We responded:
"Quanda, thank you for taking the time to leave such a great review - we’re so grateful for your feedback about Courtney's service. We strive to be the best insurance agency in Durham. We appreciate your business!"
Kimmy Nguyen
October 20, 2026
"Every good 👍👍👍 service very good"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
neiah olan
October 14, 2026
"Courtney hooked me up and made sure I knew my options. Highly satisfied."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Courtney and the team met your expectations. We stive to be the best insurance Agency in Durham!"
Tia Haughton
October 5, 2026
"Veronica is AMAZING! She’s polite, attentive, and communicates exceptionally well. She is the best! Call and she will take care of you!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Veronica and our team here at John Moore's State Farm office in Durham. "
Daniela Gonzalez
September 30, 2026
"My experience with Fernanda Reyes was great and she answered all my questions without hesitation!!"
We responded:
"Thank you so much for the 5 stars, Daniela! We really appreciate your support and kind words about Fernanda's performance. If you ever need anything, feel free to reach out anytime. We appreciate your business!"
Del
September 30, 2026
"I had the best experience ever getting my insurance needs taken care of
Veronica is sharp,very knowledgeable, and thorough she had me in and out with no hassle!"
We responded:
"Thank you so much for the 5 stars, Del! We truly appreciate your feedback about Veronica's service and are always happy to help whenever you need us. We appreciate your business!"
Marcella Holder
September 30, 2026
"I would like to say this is a wonderful company to have your insurance with they always there for you. They always got your back They update you with all your concerns and savings thank you thank you to Veronica every time I call or everything I need Veronica is always there. She be patient with me. She stays on the phone as long as she need to make sure whatever is going on with me is handle if she tell me she’s gonna call back Veronica calls back. I just love her energy. I love her customer service."
We responded:
"Marcella, thank you for the fantastic review and feedback about Veronica's service! We’re always here to support you with your insurance needs and appreciate your business!"
Saswati Biswas
September 25, 2026
"She was professional courtseyeois and knew her job well."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Skrillie FahReal
September 22, 2026
"I’ve had State Farm for yrs now and I’ll probably never leave because of Courtney! She’s been hands on with my policy and making the adjustments necessary. I never have a hard time reaching her she’s always available and very patient and kind given the amount of questions I ask. I’ve asked for further references outside of insurance and she was able to assist me with that as well. She’s golden and she should definitely be in a place of importance in that office."
We responded:
"Thank you so much Skrillie for the 5 stars and your kind words about Courtney's service! We truly appreciate your business and feedback and are always happy to help whenever you need us. "
Cristiam Acelas
September 21, 2026
"Excelente servicio al cliente"
We responded:
"Cristiam, thank you for the fantastic review! We appreciate your business and are always here to support you with your insurance needs."
Lottie K. Barnes
September 18, 2026
"Hi my People. I just got to tell you about the exemplary customer service I received from Courtney at this State Farm Office. She was friendly, professional, and provided southern hospitality that I enjoyed as we discussed talking about landline telephones and either someone was listening on the other line in the house or just rudely interrupted your call because they want to use the phone. I know you all say Jake at State Farm, I am telling you it’s Courtney at State Farm that will give you the great customer service you deserve. Thank you Courtney😊."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to know you had such a great experience with Courtney here at John Moore State Farm Agent's office. Please don't hesitate to reach out to Courtney or the rest of our team for any assistance you may need. We appreciate your business!"
Amber Hill
September 17, 2026
"Veronica is outstanding. I can't say enough great things, she just always handles our needs with the utmost care and is so nice to talk to. The whole team has always taken such great care of us for over a decade, now. They're on top of everything and never skip a beat. They're all greatly appreciated."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know that Veronica met your expectations. We appreciate your business and please do not hesitate to reach out if we can help in any way!"
Beverly Richardson
August 27, 2026
"Veronica, I really appreciate all your help. People like you are very hard to meet and you are truly one of a kind. Please keep God first and keep your head up. Again thank you so much."
We responded:
"We’re so happy to hear you had a great experience with Veronica at John Moore's State Farm office - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
rasheeda pinkney
August 27, 2026
"I recommend this company to anyone. I love"
We responded:
"Thanks so much for the amazing review, Rasheeda! We really appreciate your support of John Moore's State Farm Office. Just reach out anytime if you need us - we’re here for you. "
Veda Wilson
August 25, 2026
"Ms. Fernanda is great to work with. She’s very attentive and cares about the clients. What ever we need help with she’s there. Thank you for caring about your clients."
We responded:
"Thank you for the 5-star review of John Moore’s State Farm Agency - we really appreciate your kind words about Fernanda's customer service! "
Rotonda Howard
August 19, 2026
"Veronica is the best she informed me of options I didn’t know about Thank you Veronica!!!"
We responded:
"Thank you so much for the 5 stars, Rotonda! We truly appreciate your feedback about Veronica's service and are always happy to help whenever you need us. "
Nicole S Lyons
August 18, 2026
"Great team!! The staff is very nice & courteous!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Arjun Dasari
August 17, 2026
"Fernanda and Courtney were of great help. This is a great office to obtain insurance, and I am grateful for the services that are provided."
We responded:
"We really appreciate your 5-star review Arjun! Providing great service is always our goal at State Farm Agent - John Moore's office. We’re so happy to know that Fernanda and Courtney met your expectations. "
Pennie Davis
August 6, 2026
"Awesome customer service! They always respond and work quickly. Very pleasant people to work with."
We responded:
"Thank you Pennie for the 5-star review of John Moore’s State Farm office. We really appreciate your kind words! "
Angela Robinson
August 4, 2026
"Every time I speak to the ladies at Mr. Moore office I don’t get nothing but the best service. . They can answer all my question and help me with what I need.Moore’s Angels🙂"
We responded:
"Thank you so much for the 5 stars, Angela! We truly appreciate your feedback and are always happy to help whenever you need us. "
Denise Mushiya
July 31, 2026
"Veronica always helps me with my insurance questions. She even stayed passed 5pm to make sure all my needs were taking care of."
We responded:
"Wow - thank you for the amazing 5-star review Denise! It means a lot to our team to know you had such a great experience with Veronica at State Farm Agent John Moore's office. "
Iyana Reese
July 21, 2026
"The Moore office is top tier with customer service. I was able to get my North Carolina college student renters insurance while living out of state. Courtney was so helpful in explaining and answering my questions."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Courtney met your expectations. "